Using a TQM System Could Improve Your Organization

While TQM seems like an intuitive process, it happened as a revolutionary concept. The 1920s saw the increase in a reliance on data and statistical theory in business, and the first-ever recognized control chart was made in 1924. Individuals began to construct on theories of data and wound up jointly developing the theory of statistical procedure control (SPC). However, it wasn't successfully implemented in a service setting up until the 1950s.

It was throughout this time that Japan was faced with a harsh industrial economic environment. Its residents were thought to be mostly illiterate,... [...]
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